kriya website FAQ — All answers about deposits, withdrawals and VIP

kriya website does not charge any processing fee on deposits. However, your mobile banking app or bank may apply their own transaction fees according to their policies — that is a matter for the respective service provider. It is a good idea to check your app's fee structure before making a deposit.

kriya website currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla, BRAC and Islami Bank). All methods start from a minimum of ৳500. Cryptocurrency and international cards are not supported on this site.

After logging in to kriya website, go to the deposit section and select Nagad. Send the payment from the Nagad app to the number shown on the site and include your user ID as the reference. Once the payment is confirmed, the balance will be added to your account. For any issues, contact live chat.

Yes. kriya website offers a 100% bonus on the first deposit, up to ৳8,000. For example: depositing ৳1,000 adds another ৳1,000 as a bonus, giving a total balance of ৳2,000. To withdraw the bonus, you must wager the bonus amount 25 times (৳1,000 × 25 = ৳25,000). See the terms and conditions for full details.

Deposits made via bKash, Nagad, Rocket or Upay are usually reflected in the account within a few minutes. Bank transfers may take a little longer depending on banking hours and processing. If the balance has not appeared after the expected time, contact live chat with your transaction reference.

Withdrawal requests are usually processed within 1 hour. If it still shows as pending after that, check whether the correct mobile banking number or bank account is saved in your profile. If the issue is not resolved, contact live chat with your request number to get assistance.

No. Under kriya website's security policy, withdrawals must go to a mobile wallet or bank account registered in the player's own name. Payments to third-party numbers are not made. This is an important safeguard against fraud and money laundering.

Withdrawals from kriya website to bKash are usually completed within 1 hour. The same timeframe applies to Nagad, Rocket and Upay. Bank transfer times depend on the bank's working hours. Withdrawals made at night or on holidays may take longer.

Bonuses cannot be withdrawn directly — the wagering requirement must be met first. For the 100% welcome bonus, you must wager the bonus amount 25 times. For example, if you receive a ৳8,000 bonus, you must complete ৳8,000 × 25 = ৳2,00,000 in wagers before any winnings from the bonus can be withdrawn.

kriya website does not charge any fee of its own on withdrawals. However, the mobile banking operator or bank may apply their standard transaction charges. Check your payment service's fees before requesting a withdrawal.

Use a password of at least 12 characters for your kriya website account — combining uppercase letters, lowercase letters, numbers and special characters. Do not use your date of birth or phone number as a password. Avoid using the same password across different sites and change it regularly.

If you suspect someone has accessed your account without permission, change your password immediately and contact kriya website via live chat or email. The support team can temporarily lock the account and investigate if needed. Keep a record of details about any unfamiliar transactions.

Yes. kriya website uses SSL encryption, which keeps your personal and financial information protected during transmission. If you see the lock icon and https:// in your browser's address bar, the connection is encrypted. For details on data protection, see the privacy policy page.

Never. kriya website staff will never ask for your OTP, bKash PIN, Nagad PIN, bank password or full card number. If anyone asks for this information, it is an attempt at fraud. Report any such contact to live chat immediately.

Logging out at the end of every session is a good habit, especially when using a shared device or public Wi-Fi. The kriya website Login page shows the correct steps for logging in and out. Also review any auto-saved passwords on your own phone or computer regularly.

Cashback is calculated on the net loss, which is total amount wagered minus total winnings for the week. For example: a Gold member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.9% = ৳180 cashback. This ৳180 is added directly to the account. If winnings exceed losses in a given week, no cashback applies for that week.

Your activity on kriya website accumulates through regular play and deposits. The more active you are, the faster you can advance to the next tier. You need to keep playing consistently to move from Bronze to Silver, Silver to Gold and Gold to Platinum. All types of games count — slots, live casino and sports betting.

In addition to weekly cashback, higher-tier members get faster withdrawal processing, a personal account manager and access to special promotional offers. Platinum members receive top-priority service and exclusive tier benefits. Visit the kriya website VIP page for the full list of benefits.

VIP cashback and the welcome bonus are two different types of benefit. The welcome bonus requires a 25x wagering requirement before withdrawal. For the specific terms on VIP cashback, contact the support team or see the terms and conditions.

During BPL or ICC T20 cricket tournaments, kriya website runs various special offers. VIP members may receive priority access to these offers. Ask in live chat or check the promotions section of the site regularly for current offers.