Responsible Gaming Guidelines
kriya website believes that gaming should always be a form of entertainment — not a source of stress or financial harm. On this page you will find tools to stay safe, warning signs to watch for, and ways to get support.
Age Limit and Commitment
To participate in any casino game or betting activity on kriya website, the user must be at least 21 years old. Opening or using an account for anyone under this age is strictly prohibited.
The age verification process begins at the time of account creation. We want to ensure that every user is playing consciously and of their own free will. If younger family members have access to the device, guardians should keep their password private and enable parental controls on the device.
Our Terms and Conditions page contains detailed guidelines on age verification and account use, which apply to all registered users.
Self-Control Tools
kriya website gives you several practical tools to stay in control of your gaming. These can be activated at any time from your account settings.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes 24 hours to come into effect, but decreasing it takes effect immediately.
Session Time Limit
Set a time limit for each gaming session. Once the set time has passed, your account will automatically lock temporarily so you can take a necessary break.
Cooling-Off Period
If you feel you need a break for a while, you can suspend your account temporarily for anywhere from 24 hours to 6 weeks. Your account will not be reactivated before the break period ends.
Self-Exclusion
Activating a long-term or permanent self-exclusion will close your account completely. You can choose exclusion for 6 months, 1 year, or permanently. This is the strictest control measure available.
View Gaming History
By logging into your account, you can view your deposit, withdrawal, and gaming history at any time. This gives you the opportunity to understand your own spending and make informed decisions.
Contact Support
If you have any difficulty activating or deactivating any tool, contact kriya website's support team via 24/7 live chat or email — assistance is available in both Bengali and English.
Warning Signs
When gaming goes beyond entertainment, certain signs begin to appear. Recognising these makes it easier to take action in time.
- You find yourself repeatedly placing larger bets to try to recover money you have lost.
- You try to stop gaming but cannot hold back, or you feel restless when you do.
- Money meant for essential household expenses is being spent on gaming, or you are taking on debt.
- You are hiding your gaming from family or people close to you.
- You are spending far too much time gaming while neglecting work, studies, or family responsibilities.
- When you cannot game, your mood drops or your anxiety increases.
- The amount you used to play with no longer feels enough — you find yourself moving toward larger and larger bets.
Ask Yourself
If the answer to any of the questions below is "yes", pause for a moment and talk to us.
Am I feeling strain in my family relationships because of gaming?
Do I often end up spending more than the budget I set aside for gaming?
Do thoughts of gaming come to me before I go to sleep or first thing in the morning?
When I lose, does it affect my mood for the rest of the day?
These questions are for self-reflection — not a test. If the answers give you pause, do not delay in seeking help.
Where to Find Support
You do not have to carry problems alone. kriya website's support team and the people close to you are here for you.
kriya website Live Chat
Our support team is available 24 hours a day, 7 days a week to speak with you in Bengali. Whether it is activating self-exclusion or setting a deposit limit, you can get help immediately.
Email Support
You can also reach us by email in addition to live chat. Send any responsible gaming request in writing — we always respond in both Bengali and English.
[email protected]
Family and Friends
Talking openly with someone close to you is often the greatest help of all. If a trusted family member knows about the situation, they can also help guide you in the right direction.
Professional Counselling
Seeking help from a mental health specialist or counsellor is not a sign of weakness — it is a sign of awareness. To access mental health services in Bangladesh, consult a doctor you know or seek advice from your local hospital. Gaming addiction is treatable, and getting help in time can lead to rapid improvement.
Information and Awareness
Our FAQ page has detailed questions and answers on responsible gaming. The more informed you are, the easier it is to make the right decisions. Read our Privacy Policy to learn how your information is used.
Core Principles of Responsible Gaming
Betting or casino gaming is primarily a form of entertainment — much like watching a film or playing sports. kriya website wants every user to enjoy it in exactly that spirit. Problems begin only when gaming goes out of control and has a negative impact on finances or personal life.
The first condition of responsible gaming is setting a budget. Before you play, decide how much you are willing to spend and stick to that decision. That amount should be only what you can afford to lose without it affecting your daily life. Never use money set aside for essential expenses, savings, or debt repayment for gaming.
Being mindful of time is equally important. Playing for long stretches without a break tires the mind and reduces the ability to make good decisions. Take regular breaks, spend time on other activities, and spend time with your family. kriya website's session timer tool can provide practical help with this.
Another important point is not making decisions driven by emotion. If you have just lost or are feeling low, it is better not to sit down and play in that state. Trying to win back lost money all at once actually carries a higher risk of greater loss — this mindset is known as "chasing losses" and is one of the biggest obstacles to responsible gaming.
Review your own gaming records — by logging into your account you can easily view your deposit and withdrawal history. Checking this information once a month will help you understand whether your gaming habits are staying healthy.
Healthy Gaming Habits
kriya website believes that building the right habits makes it possible to enjoy gaming in a balanced way. Keeping a few simple steps in your daily routine makes it much easier to avoid problems:
- Set limits on your time and money in advance
- Play for entertainment, not to earn money
- Take regular breaks and stay hydrated
- Spend time with family and friends
- Withdraw when you win — do not put everything back in
- Do not play while drunk or tired
- Do not place larger bets to try to recover lost money
- Do not play by taking on debt or dipping into savings
- Do not use gaming to deal with loneliness or low mood
- Do not use someone else's account
If you would like to learn more about kriya website — details about our services, scope of operations, and team — visit our About Us page.
Frequently Asked Questions
Find answers here to questions about responsible gaming.