Terms and Conditions
Please read these terms carefully before creating an account or using any service on kriya website. This document defines the relationship between you and us.
Table of Contents
General Overview
These terms and conditions apply to all services, games and features on the kriya website platform. When you create an account, sign in or use any service on kriya website, you are considered to have fully accepted these terms.
This document is a legally binding agreement. If you do not agree with these terms, please stop using our services. kriya website reserves the right to change these terms at any time, and continued use of the site after any change will be considered acceptance of the updated terms.
For details about our operations, history and services, please read our About Us page, which outlines the platform's goals and operating principles.
Account Registration and Eligibility
2.1 Age Requirement
To create an account on kriya website, you must be at least 21 (twenty-one) years old. This is mandatory with no exceptions. Any attempt to create an account by someone under 21 will result in that account being cancelled and all related transactions being considered void.
2.2 One Account Policy
Each user may create only one account. If the same person creates or attempts to create multiple accounts, all accounts will be closed and any balance or bonus in those accounts may be forfeited.
2.3 Providing Accurate Information
You must provide accurate, complete and up-to-date information at the time of registration. If an account is created with false or incorrect information, kriya website reserves the right to cancel that account at any time.
- Full name (as per national identity card)
- Active mobile number
- Valid email address
- Date of birth
Account Security
It is your responsibility to keep your account username and password completely confidential. Sharing your login details with anyone else or allowing others to use your account is strictly prohibited.
You are solely responsible for all activities carried out from your account. If you notice any unauthorised access or suspicious activity, contact our support team immediately. Our 24/7 live chat and email support is available in both Bengali and English.
3.1 Identity Verification (KYC)
kriya website may request identity verification for withdrawals above a certain amount or for other reasons. If this process is not completed, some services may be temporarily restricted. A copy of your national identity card or passport may be requested for verification.
Deposits and Withdrawals
4.1 Deposit Methods
kriya website currently supports the following payment methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank and other major commercial banks)
The minimum deposit amount is ৳500 (five hundred taka), the same for all methods.
4.2 Withdrawal Policy
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made via the same method used for the deposit, unless otherwise specified.
4.3 Third-Party Transactions Prohibited
Deposits and withdrawals must be made using a payment method registered in your own name. Using a payment account registered in a third party's name is prohibited and such transactions may be cancelled subject to investigation.
Bonuses and Promotions
5.1 Welcome Bonus
New members are eligible for a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000. The wagering requirement for this bonus is 25 times the bonus amount. That means a total of ৳25,000 in bets must be placed for a ৳1,000 bonus.
5.2 Bonus Usage Terms
- Bonuses may only be used on designated games.
- Withdrawals cannot be made before the wagering requirements are met.
- Multiple bonus offers cannot be combined at the same time.
- There may be a maximum cap on winnings earned from a bonus.
- kriya website reserves the right to modify or cancel any bonus offer at any time.
5.3 VIP Cashback Program
kriya website's VIP program has four tiers — Bronze, Silver, Gold and Platinum. Weekly cashback is awarded at each tier based on the net loss for that week. Example for a Gold tier member: a net loss of ৳20,000 in a given week would earn a maximum cashback of ৳180 (৳20,000 × 0.9%). Cashback rates vary by tier: 0.3% for Bronze, 0.6% for Silver, 0.9% for Gold and up to 1.2% for Platinum.
Betting and Gaming Rules
All games and betting activities on kriya website follow specific rules. Each game may have its own rules, which are stated on the game page.
6.1 Right to Void Bets
If the outcome of any bet or game is affected by a technical error, incorrect odds or software issue, kriya website reserves the right to void that bet and return the original stake.
6.2 Technical Errors
Any abnormal winnings or results caused by a software or hardware error will not be considered valid. In such cases, kriya website reserves the right to review the transaction.
6.3 Sports Betting
Specific rules apply to each event in sports betting. If a match is cancelled or rescheduled, the bet will be voided and the stake returned, or odds will be calculated at 1.00, as determined by the applicable rules.
Prohibited Activities
The following activities are strictly prohibited on kriya website:
- Using the platform for money laundering or illegal fund transfers.
- Creating multiple accounts to misuse bonuses.
- Using any automated software, bots or scripts.
- Attempting to gain unauthorised access to the platform's systems.
- Harassing, deceiving or attempting to harm other users.
- Operating an account using a false identity.
- Participating in match-fixing activities in cricket, football or any other sport.
Involvement in any of the prohibited activities above will result in immediate account closure, the balance may be forfeited and legal action may be taken where applicable.
Account Closure and Suspension
8.1 Closure by kriya website
kriya website may temporarily or permanently close any account at any time without prior notice due to a breach of these terms, suspicious activity or security reasons.
8.2 Closure by the User
If you wish to close your account voluntarily, please contact the support team. Any pending withdrawals must be processed before closure. A self-exclusion option is also available, which blocks access to the account for a specified period.
Limitation of Liability
kriya website is not liable for any loss caused by technical errors, internet disconnection or third-party systems. We always aim to provide uninterrupted service, but the service may be temporarily unavailable due to maintenance or unforeseen circumstances.
kriya website is not responsible for losses arising from the outcome of any bet placed on the platform. Gaming inherently carries financial risk and each user plays at their own risk.
Privacy and Data Protection
Full details of how we collect, store and use your personal information can be found in our Privacy Policy. These terms and conditions and the Privacy Policy together form part of our agreement with you.
Your information is kept secure using SSL encryption technology. We do not sell your information to any third party. However, we may be required to provide information when required by law or at the request of relevant authorities.
Responsible Gaming
kriya website believes in responsible gaming. We encourage users to set their own limits and play in a controlled manner. Daily, weekly or monthly deposit and betting limits can be set.
If you feel that gaming is having a negative impact on your life, please read our responsible gaming guidelines and support page. It provides self-assessment advice and guidance on getting help.
Changes to Terms
kriya website reserves the right to change, amend or update any part of these terms at any time. Continued use of the platform after any change takes effect will be considered acceptance of the updated terms.
For significant changes, we will try to notify users by email or on-site notice. However, this is not an obligation of kriya website — it is each user's own responsibility to read the terms regularly.
If you have any questions about these terms, contact our support team via 24/7 live chat or email. For general questions, you can also visit our FAQ section, where answers to common questions are provided in plain language.